Terms and conditions

• Every driver must be 25 or older.
• Every driver must hold a current, full Australian or recognised overseas driver licence that will not expire during the term.
• You must verify your identity through our online process before collecting the vehicle.
• Only drivers named on your subscription agreement may drive the vehicle.

We may decline any application, and we will not charge you for applying.

Your subscription is priced at a weekly rate, which includes GST. Payments are taken automatically from your nominated card. Your weekly rate covers:

• registration and comprehensive insurance
• scheduled servicing and tyre replacement from normal wear

You pay for fuel or charging, tolls, and any traffic, parking or other fines incurred during your subscription. If a payment fails, we will contact you, and we may suspend or end your subscription if it remains unpaid.

The minimum term is 90 days. After that, you can end your subscription at any time by giving us 14 days' notice. If you return the vehicle before the minimum term ends, you remain liable for payments up to the end of the minimum term, unless we agree otherwise in writing.

Before you collect the vehicle, we place a refundable security bond on your card. It is an authorisation, not a charge, and we may renew it during your subscription because card holds expire. The bond amount is published on our bond and insurance page.

After the vehicle is returned and inspected, we release the bond. We may apply it only to amounts you owe under these terms, such as damage beyond fair wear and tear, unpaid fines or tolls, missing fuel or charge, excess kilometres, or late return. If we apply any part of it, we will give you an itemised breakdown of what was charged and why.

The vehicle is comprehensively insured. If it is damaged, stolen or involved in an incident where you are at fault or the other party cannot be identified, you must pay the insurance excess published on our bond and insurance page. The excess is separate from the bond. Insurance may not cover you if the vehicle is used in breach of these terms, for example by an unlisted driver or a driver affected by alcohol or drugs.

Your plan includes a kilometre allowance, set out in your subscription agreement. We assess kilometres against the odometer when you return the vehicle, and charge any kilometres over your allowance at the excess kilometre rate on our bond and insurance page.

At handover and at return, we photograph the vehicle and record its condition, fuel or charge level and odometer reading with you. These records are how we assess any damage, so please check them. You must return the vehicle on the agreed date, in the same condition apart from fair wear and tear, with the same fuel or charge level.

While you have the vehicle, you must:

• drive lawfully and with reasonable care
• not drive under the influence of alcohol or drugs
• not sublet it, use it for hire or reward, or let an unlisted person drive it
• not modify it, or use it for racing, testing or any unlawful purpose
• keep it secure and not smoke in it
• follow any other restrictions in your subscription agreement, such as on interstate travel, off-road use or towing

We arrange all servicing and repairs. Please do not have work done on the vehicle without our approval.

If the vehicle is damaged, stolen, involved in an accident or breaks down, tell us as soon as possible and follow our instructions. Report any accident involving injury, or any theft, to the police as well.

If we receive a toll or infringement notice for the period you had the vehicle, we may nominate you as the driver or pass the amount on to you.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. Subject to them, we are not liable for indirect or consequential loss arising from your use of the website or the vehicle.

We work to keep vehicle details, photographs and prices accurate, but availability and prices can change, and a vehicle is not reserved for you until we confirm your subscription. The content on this site belongs to us and may not be copied for commercial use.

How we handle your personal information is explained in our privacy policy.

These terms are governed by the laws of Queensland. We may update them from time to time, and the current version is always on this page. Changes do not affect a subscription agreement you have already signed unless you agree.

Questions? Contact us at hello@luxicar.com.au or on 1300 589 422.