Straight answers
The bond, the excess and your kilometres
These are the numbers people ask us about most, so they live on one page rather than buried in a FAQ.
Security bond
A refundable hold placed on your card before you collect the vehicle. It is not a charge. We authorise it, and it is released after the vehicle is returned and inspected. We only draw on it for damage, fines, missing fuel or a late return — and if we do, you get an itemised breakdown of exactly what was charged and why.
Insurance excess
The amount you contribute if the vehicle is involved in an at-fault incident. This is separate from the bond.
Kilometres included
Plans carry different weekly allowances and can be tailored to how you actually drive. Unlimited-kilometre plans are available.
Excess kilometre rate
Charged per kilometre beyond your allowance, assessed against the odometer at return. If you regularly go over, an extra kilometre pack is cheaper than paying the excess rate.
Minimum term
90 daysAfter the first 90 days you can cancel any time with 14 days' notice.
Minimum driver age
25All drivers, including any additional drivers on the agreement, must be 25 or over and hold a valid licence that does not expire during the term.
Application fee
$0No establishment fee and no dealer finance paperwork.
What is not included
Fuel, tolls and any traffic or parking fines are yours. Registration, comprehensive insurance, scheduled servicing and tyre replacement are ours.
